The confidentiality of your personal data is one of the main concerns of our website, as a data controller.

This document is intended to inform you about the processing of your personal data in the context of using our website.

II. Categories of personal data processed

II.1. If you are a customer of our website, we will process your personal data, such as your first and last name, telephone number, email address, billing address, delivery address, data relating to how you use the Website, e.g. your behaviour/preferences/habits within the company, as well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website or in any other way resulting from the use of the Website.

If you use your Facebook or Google account to create a user account on the Site, our site will process the following public profile data displayed by those applications: username, email address.

If you choose to create a user account only before completing an order for a product available on the site, your email address will be requested, based on which an account will be automatically created. If you do not complete the order, the email address and other data provided will not be stored by our site, and the account created will be automatically deleted.

II.2. If you are a visitor to our Website, we will process your personal data that you provide directly in the context of using the website, such as the data you provide in the contact/questions/complaints section, to the extent that you contact us in this way.

III. Purposes and grounds for processing

III.1. If you are a customer, our website processes your personal data as follows:
•to carry out the contractual relationship between you and our company, namely to receive, validate, ship, and invoice orders placed on the website, inform you about the status of your order, organize the return of ordered products, etc.
– The processing of your data for this purpose is based on the contract concluded between you and our company, as defined in the “Terms and Conditions.” The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out the contractual relationship between you and our company.

•To fulfill the legal obligations incumbent upon our company in the context of the services provided through the Site, including tax and archiving obligations.
– The processing of your data for this purpose is necessary on the basis of legal obligations. The provision of your data for this purpose is necessary. Refusal to provide data may result in our company being unable to comply with its legal obligations and therefore unable to provide you with services through the Site.

•for marketing activities, namely for sending commercial communications regarding the products and services offered by our company through the Website, using remote means of communication (e-mail, SMS).
– The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by checking the appropriate box when creating your account, or after creating your account, in the “my account” section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. In addition, you can unsubscribe by accessing the “delete data” section.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have any negative consequences for you.
•for the purpose of performing various analyses, reporting on the functioning of the website, creating consumer preference profiles, mainly with a view to improving the experience offered on the Website.
– The processing of your data for this purpose is based on our company’s legitimate interest in continuously improving the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have any negative consequences for you.

III.2. If you are a visitor to the website, our company processes your personal data as follows:
•for marketing activities, namely for sending commercial communications regarding the products and services offered by our company through the Website, using remote means of communication (e-mail, SMS).
– The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by filling in and ticking the appropriate box in the newsletter subscription form available on the website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have any negative consequences for you.

•to resolve complaints and claims and to monitor traffic and improve your experience on the Site.
– The processing of your data for this purpose is based on the legitimate interest of our website to ensure the proper functioning of the Website, as well as to continuously improve the experience of visitors to the website, including by resolving various comments, questions, or complaints.
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have any negative consequences for you.

IV. Duration for which we process your data

As a matter of principle, our company will process your personal data for as long as necessary to achieve the above-mentioned processing purposes.

If you are a customer, we will process your data for the entire duration of the contractual relationship and thereafter in accordance with the legal obligations incumbent on our company (e.g., in the case of financial and accounting documents for which the retention period provided by law is 10 years from the end of the financial year in which they were drawn up).

If you are a customer and you exercise your option to delete your user account by clicking on the “Delete account” button in the “My account information” section, our company will interpret this action as your choice to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the website. In this regard, if you choose to delete your user account, we will no longer send you emails/or text messages of this kind. However, we would like to inform you that deleting your account will not automatically delete your personal data. If you no longer wish your personal data to be processed or if you wish to have your data deleted, you can exercise your rights as detailed in point VII below. If you request the deletion of your account, but there is at least one active order on that account, the request for account deletion can only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent to the processing of data for marketing purposes, our company will cease processing your personal data for this purpose, without however affecting the processing carried out by our company based on the consent expressed by you prior to its withdrawal.

V. Disclosure of personal data

In order to fulfill the purposes of processing, our company may disclose your data to partners, third parties, or entities that support our company in carrying out its activities through the website (e.g., courier companies, IT service providers), or to central/local public authorities, in the following illustrative cases:
•for website administration;
•in situations where such communication would be necessary for the awarding of prizes or other benefits to data subjects, obtained as a result of their participation in various promotional campaigns organized by our company through the website;
•for the maintenance, customization, and improvement of the website and the services provided through it;
•to perform data analysis, testing and research, monitor usage and activity trends, develop security features and authenticate users;
•to send commercial marketing communications, under the conditions and within the limits provided by law;
•when the disclosure of personal data is required by law, etc.

VI. Transfer of personal data

Personal data provided to our company may be transferred outside Romania, but only to countries within the European Union.

VII. Your rights

Under the terms of the legislation on the processing of personal data, as data subjects, you have the following rights:
•the right to information, namely the right to receive details about the processing activities carried out by our company, as described in this document;
•the right of access to data, namely the right to obtain confirmation from our company regarding the processing of personal data, as well as details regarding the processing activities, such as how the data is processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc.;
•the right to rectification, namely the right to obtain, without undue delay, the correction by our company of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data has been transmitted, unless this proves impossible or involves disproportionate effort.
•the right to erasure of data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
-they are no longer necessary for the purposes for which they were collected or processed;
-if consent is withdrawn and there is no other legal basis for processing;
-if the data subject objects to the processing and there are no overriding legitimate grounds;
-if the personal data have been unlawfully processed;
-if the personal data must be erased for compliance with a legal obligation;
-personal data has been collected in connection with the provision of information society services under Union or domestic law to which the controller is subject.

•Following a request for data deletion, our company may anonymize this data (thus removing its personal nature) and continue processing it for statistical purposes under these conditions;
•the right to restrict processing to the extent that:
-the person disputes the accuracy of the data, for a period that allows us to verify the accuracy of the data;
-the processing is unlawful, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
-the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the establishment, exercise, or defense of legal claims; or
-the data subject has objected to processing (other than for direct marketing purposes) for the period during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.

•the right to data portability, namely the right to receive personal data in a structured, commonly used, and easily readable format, as well as the right to have this data transmitted by our company to another data controller, provided that the conditions laid down by law are met;
•the right to object – with regard to processing activities, this right may be exercised by submitting a request as indicated below;
-at any time, for reasons related to the particular situation of the data subject, that the data concerning him or her be processed on the basis of the legitimate interest of our company or on the basis of public interest, except in cases where our company can demonstrate that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights, and freedoms of the data subjects, or that the purpose is to establish, exercise, or defend a right in court;
-at any time, free of charge and without justification, that the data concerning them be processed for direct marketing purposes.
•the right not to be subject to an automated individual decision, i.e. the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her;
•the right to address the National Supervisory Authority for Personal Data Processing or the competent courts, to the extent you deem necessary.

For any further questions regarding how personal data is processed and to exercise the above rights, please refer to the “contact” page.

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